Before the pandemic and although we did not realize it, our environment was already highly digitized. In addition, this exceptional situation has caused whoever was more analogous to have crossed the border towards technology. All of us, those of us who were already part of the digital world and those who have passed this group forced by the pandemic and its limitations, are inhabitants of the same digitized universe. However, not all of us handle digital codes in the same way.
Until now, our digital life has focused on the personal part, for sending messages, for sharing photos on Instagram, or for making video calls with our remote friends. However, the new normality has imposed teleworking in many companies and this implies digitization in the professional environment. Due to this irruption of technology at work, it is now more important than ever to maintain the same digital codes. We discover the key aspects of good online communication.
The tone of the message is important
We can’t write the same way we talk, much less when we write work emails. We must try to be careful with the expressions we use and, if possible, let us understand what tone we are using.
If we leave everything at the expense of the receiver, we risk that he misunderstands it or that, based on his experiences and way of being, he understands that you are not “speaking” to him properly.
Synthesize and write well
The immediacy is more than present in our day to day and this has decreased our attention span. For this reason, it is essential to write short emails that are correctly written, in terms of grammar and spelling.
When you write, think about the reader, how will they understand your words better? In short or long sentences? With or without spelling mistakes?